At Cross Chemical, product quality and consistency is, and always has been, our primary focus.
Every product is manufactured to exacting standards using proven SPC/SQC techniques. This process begins with certification of incoming raw materials. Next, the entire manufacturing process is documented utilizing ISO certification procedures. Finally, stringent analysis of predetermined product specifications are performed. Upon passing, the product receives final approval and is then either packaged for immediate shipment, or is held in finished product inventory awaiting further use as a base for other formulations.
Sample retains are then taken and stored in the Q.C. room on a shelf for a one year period. This provides visual access for a long-term visual stability evaluation. Should any customer concerns regarding any product arise, all documentation and representative sample retains are readily accessible.