Customer Service

At Cross Chemical we recognize that our industry is every-bit as much about customer relationships as it is about products. We know customers are looking, more than ever, to their suppliers as their partner-in-manufacturing. That's why we continue to place an even greater emphasis on our customer relationships. Cross Chemical provides dedicated sales representatives as well as a complete laboratory staff who are well versed in the industries we serve. We can respond quickly with solutions to meet your production goals and growing list of customer demands.

Before the sale, our regional sales representatives and/or technical support personnel work with you to identify your requirements.

A skilled staff, including total quality management teams, work with you to help solve your problems. Computerized order entry and tracking insure that delivery schedules are met. Custom blending of products satisfies your specific requirements.

After sale follow-up, including product performance analysis is all part of the Cross Chemical "mix" to satisfy you - our customer.

That's our business philosophy - it was at the time of our first order in 1958 - and our growing list of satisfied customers is proof that it continues today.

Every service is provided to meet the highest demands: Yours.

1210 Manufacturers Drive
Westland, MI 48186

ISO 9001: 2008 registered

Voice: (734) 895-8084
Fax: (509) 463-2994